Your hotel's maintenance. Professionally managed.
We take the entire maintenance function off your plate — work orders, contractors, preventive schedules, emergencies, and reporting — all for a fixed monthly fee. No markup on contractor costs. Ever.
Maintenance shouldn't cost you your time
Independent hotel operators are managing maintenance reactively, expensively, and with their own time. The problem isn't a lack of tradespeople — it's the absence of a professional management system.
No Contractor Network
Googling tradespeople during emergencies — paying 3–5x premium callout rates for whoever is available at 11pm.
No Cost Visibility
No idea what maintenance cost last month — cannot budget, report to ownership, or make evidence-based decisions.
Reactive Only
Fixing things when they break instead of before — HVAC failure in July, burst pipes in winter, compliance gaps discovered too late.
Owner Doing Coordination
The GM or owner spending 10+ hours per week on maintenance calls, contractor follow-ups, and emergency decisions.
Five services. One fixed fee.
Everything included in every plan — professionally managed, fully outsourced, completely transparent.
Work Order Management
Every maintenance issue logged, tracked, assigned, and followed up — from first report to job close.
Contractor Coordination
A vetted network of licensed tradespeople — briefed, scheduled, supervised, and quality-checked.
Preventive Maintenance
A formal PM schedule — HVAC services, smoke alarms, hot water, fire safety — running automatically.
Emergency Response
One number for staff to call. Vetted after-hours contractors. P1 response target: 30 minutes.
Monthly Reporting
Every job, every dollar, every PM task, every recommendation. Delivered by the 5th of each month.
Zero Markup Promise
All contractor costs passed through at exactly what the contractor charges. No hidden fees. Ever.
Built for independent operators
CMC is designed specifically for operators who are too large to manage maintenance themselves and too small to justify a full FM company contract.
Independent Hotels
Boutique hotels, motor inns — 20 to 150 rooms
Serviced Apartments
Extended-stay operators with complex HVAC and plumbing needs
Short-Stay Rental Operators
Airbnb portfolios — 5 to 50+ properties coordinated centrally
STR Management Companies
Your dedicated maintenance arm — portfolio pricing available
Ready to take maintenance off your plate?
Book a 30-minute discovery call. We'll discuss your property, your current maintenance challenges, and whether CMC is the right fit — no obligation, no pressure.